Grow your business while still closing your laptop at 6pm

As a Business Operations Partner, I build systems that hold it together. Helping founders streamline their workflows, eliminate daily friction, and improve overall work-life balance.

“THE OPERATIONS ROUND”
A reality Check

Answer honestly. There are no wrong answers, only accurate ones.

Here’s what you get from working with me

I map what’s actually broken, build the infrastructure around how you really work, and either hand it over or stay on to keep it running. Either way: you decide. I make it happen.

Instead of six tools, a DM, and your memory. You’ll know where everything is, because there’s only one place it can be. And your team knows what’s expected of them.

So you know how everything works, and you can walk away from the streering wheel confidently, knowing nothing will fall apart when you’re not there.

I remove the repetitive stuff, so you can focus on what you do best, and what you love most.

Your business feels quiet, and manageable. You can actually sit down and think about where this is going, instead of reacting to whatever is on fire this week.

And in the end, you get to switch off, and get your evenings and weekends back. Yay!

work with me

No matter what stage your business is currently in, my services are completely customised and specifically designed to meet the unique needs and goals of your business.

Not sure which way in yet?

Try the free Notion templates — finances, client onboarding, and for weekly planning.


Ready to get out of your own way?

You’re good at the work and you know it. That was never the problem.

The problem is everything around it – the constant hunting down files, tasks and project statuses; the systems held together with sheer willpower and too many open browser tabs.

That part is fixable. And it’s the part that I execute.

Let’s have a chat – 30 minutes free audit call, no obligations.

About Me, and my cat

In a nutshell, I’m obsessed with simple.

Simple solutions, workflows, and processes. And my cat, obviously. He’s too nonchalant not to take up space here.

Hi, I’m Jagoda – I spent years managing operations for teams of 100+ at places like Little Dot Studios and Apple.

I’ve directed award-winning films, run Apple’s repair logistics, and overseen 400+ social media accounts for major studios — Netflix, Amazon Prime, Discovery, NBC. The scale was bigger. I’ve seen what happens when systems get too complex: people quietly stop using them. To borrow from Joni Mitchell — I’ve seen systems from both sides now. I know what operating at high scale and small both look like.

I’ve worked with enough brilliant business owners who just needed a bit of support, in the day-to-day, or in building a system that actually holds their processes together. And I strongly believe technology nowadays gives us enough solutions to make running a business feel less overwhelming.

It’s about organising yourself in a way that means you don’t feel underwater. And my cat agrees.


Words from people I’ve worked with

Hear directly from those who have transformed their businesses and reclaimed their time with our bespoke systems. Success stories that show the impact of tailored solutions on productivity and growth.

preloader-image
TMOP Logo

I was hesitant about working with someone again after having a bad experience in the past. However, I stumbled across Jagoda’s profile and her slogan, “helping founders close their laptop at 6pm”, really resonated with me. Ever since we started working together, I genuinely feel like I’ve found a much healthier work-life balance. I can hand work over knowing it will be actioned, and she consistently delivers to the standard I expect. She spots opportunities, comes up with solutions, and is always thinking a step ahead. Most importantly, she manages me in exactly the supportive way I need. She’s not afraid to challenge me when I come up with my next time-wasting idea, and she’s helped bring so much more structure to the way I work. I’m so grateful I found Jagoda and wouldn’t hesitate to recommend her.

Lara Smith

cherry scaled

Before working with Jagoda, I had no clear onboarding process (or process of any kind really) from the moment a lead came in, through discovery and beyond, everything was confusion & mess. Files were scattered, key information kept slipping through the cracks, and everything was split across different tools with no single hub. Jagoda rebuilt the whole workflow and organisational system from the ground up – client database, content calendars, task tracking, internal team spaces, to-do lists, time and finance tracking, and more. We already had versions of some of this in spreadsheets, but they were overwhelming and hard to use. She turned it into something sleek, efficient, and genuinely nice to look at and made sure it worked seamlessly both internally and for clients, which made all the difference. Day to day, honestly, everything is different. I’m spending so much less time on admin and comms. The team can see what everyone’s working on and allocate tasks without the back-and-forth. I’m more productive, and everything lives in one clear, simple hub – which as a creative who’s never loved the management side, is exactly what I needed. I’d recommend Jagoda to anyone, especially creatives who don’t have much natural direction when it comes to admin and workflow. For founders and self-employed people in particular, she works like an extension of your own team: she understands exactly what you need, and goes beyond just building the system to actually help you understand what your workflow should look like in the first place. There were whole areas I had no expertise in, and she guided me through them rather than just handing over a finished product.

Amelie Ripley

SillBill logo

Before working with Jagoda, managing my team and clients was eating into time I didn’t have. I had no clear picture of what had been done or what still needed doing, and I was constantly chasing invoices, sometimes not getting paid at all before work had already started. Working together changed how my business actually operates. I now have a Notion system that tracks my finances, my client work, and my onboarding process all in one place. More importantly, I have payment terms that mean I get paid before a project begins – something I didn’t think I could ask for until we built the structure around it. I can close my laptop in the evening now, and haven’t been able to do it for a long time. I’d recommend Jagoda to anyone running a service business who knows something isn’t working but can’t see exactly what, or who’s brilliant at what they do but hasn’t yet built the business around them to match. She doesn’t just build you a system. She builds you a way of working that holds the fort so you don’t have to.

 

Lor Llewellin

In case you have questions

You might have a few questions about how my services works and how they can fit into your life. To make things easier, I’ve put together some answers to the most common questions I hear. Think of it as a little guide to help you feel confident and informed every step of the way. If anything else comes to mind, I’m here to help!

Almost always, yes — and giving up on Notion is usually a sign that the system wasn’t built around you, not that Notion is the wrong tool. The most common reason founders abandon their setup is that they built it based on someone else’s template or tutorial, rather than starting from their actual workflow and working backwards. That’s precisely the problem this work is designed to fix.

AI tools are genuinely useful for execution — writing, formatting, automating repeatable tasks. What they can’t do is diagnose. They can’t look at your specific business, identify where the real friction is coming from, and tell you what actually needs to change and why. That requires someone who has seen enough businesses to know what a problem looks like before the founder can name it. The audit and the judgment are the work — the tools are just where the solution lives.

A few reliable signs: you’re rebuilding your process every time a new client comes in, you carry most of your business in your head rather than somewhere you can hand off, you feel busy but can’t point to what moved forward, or you dread certain parts of running the business that should be straightforward. None of these are personality flaws. They’re signals that the infrastructure hasn’t kept pace with the business — and that’s a solvable problem.

It depends on what your business needs. Sometimes it is a Notion database that updates itself. Sometimes it is a Claude powered dashboard your team checks each morning instead of five different tools. I map the workflow first, then decide which piece of it should run itself.